Milliken & Company – Toronto, Ontario Canada

Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at and on Facebook, Instagram, LinkedIn and Twitter.

Milliken Floor Covering is searching for a Commercial Account Manager in Toronto to manage all aspects of current contract sales and new account acquisitions in the territory. The ideal candidate should possess strong experience and knowledge of the contract sales process and preferably strong knowledge of the contract carpet industry. We are looking for someone with comprehensive knowledge of the local A&D industry – capable of specifying and selling through this segment, and experience in seeking and developing annuity business with end users. This person should have evidence of strategic relationships with key decision makers in the territory and the ability to see the “big picture” by assessing, prioritizing, navigating and quickly adapting to complex situations in key projects. This person also needs to have strong listening and communication skills used to identify customer needs and encourage customers to specify and purchase Milliken flooring products. In order to strengthen key relationships and secure specifications on must win projects, this person will need to be able to work flexible hours.


  • The successful candidate will meet and exceed all revenue and growth goals assigned.
  • Develop, plan, and execute sales and marketing strategies within assigned A&D and End User accounts.
  • Develop and maintain a detailed sales strategy for each target aimed at retention/penetration to gain targeted market share.
  • Establish, develop, strengthen and maintain relationships at all levels of assigned A&D accounts.
  • Promote the Company brand in the marketplace.
  • Support commercial dealer channel strategies and relationships to fully maximize contracting opportunities and market coverage.
  • Manage all aspects of day-to-day account management.
  • Identify winnable projects. Fill and maintain a workable pipeline.
  • Highly involved in industry trade organizations. IIDA/IFMA, etc.


  • Qualification B.S./B.A.
  • 3+ years direct sales experience or A&D background.
  • Ability to travel up to 20%.
  • Located in Toronto/GTA.
  • Well-developed communication and execution management skills.
  • Must be a self-starter, experience with working from home office with limited supervision.
  • Must possess very strong personal presence and interpersonal skills.
  • Must be comfortable interacting with a wide variety of customers – from technical to non-technical.
  • Strong understanding of the design process.
  • Ability to lift and move flooring materials up to 40lbs in weight

Interested candidates, please contact Eric Chapman at [email protected] or visit to submit your application.


Company Name: Milliken & Company
Contact Email: [email protected]
Website: Or apply online:
City: Toronto
State: ON
Country: Canada
Job Title: Commercial Account Manager
Job Type: Full-Time
Must Manage Others: No
Date Published: February 27, 2024