Jena is the Deputy Director and Tradeshow/ Marketing Manager for NEWH, Inc. She is your contact for Regional Tradeshows, corporate partnership, chapter board trainings, and the NEWH Leadership Conference. Jena attained a BS in Marketing at University of Wisconsin-Eau Claire and since has held positions in management, sales, and service. Jena provides strong organizational, customer service, and leadership experience to NEWH.

BOARD TRAINING

1. Schedule and facilitate in-person training sessions
2. Co-facilitate webinar training sessions.

CORPORATE PARTNERSHIP

1. Maintain appropriate follow up to ensure partners are receiving advanced notifications and maximizing use of benefits
2. Contact chapters to make sure corporate partner banner is present at all events
3. Administer renewals of the corporate partners
4. Fill vacant corporate partner positions

NEWH CONFERENCE

1. Support Conference Director with full conference planning
2. Handle all speaker correspondence and registration
3. Promote sponsorship opportunities

NEWH REGIONAL TRADESHOWS

1. Review industry events and propose schedule of tradeshows for upcoming year
2. Work with chapter tradeshow chairperson in coordinating event
3. Secure and review bids from potential venues and exhibition companies.
4. Coordinate food and beverage, set up, and AV
5. Complete exhibitor placement
6. Request, review and order show collateral items
7. Organize shipping of NEWH collateral to show site

INDUSTRY TRADESHOWS

1. Coordinate booth furniture, food and beverage, electrical, AV
2. Reserve guest rooms for staff and scholarship recipients
3. Create schedule and request volunteers to man booth
4. Organize board meeting needs including request for show badges
5. Set up and take down booth on site

Susan is the Finance Director/Office Manager for NEWH, Inc. She is the newest kid on the block and brings with her over 17 years’ financial experience. She comes to us from an international, member-owned holding cooperative, governed by a board of directors. Susan earned her Associates Degree in Accounting from Northeast Wisconsin Technical College and Bachelor’s in Accounting through Lakeland University in Green Bay Wisconsin. She resides in her hometown of Shawano with her husband Jeff, three children; Grace, Ava, Max, and German Shepherd dog, Winston. When not at work, Susan enjoys traveling and exploring with her family as well as improving on her photography hobby.

OFFICE MANAGER

1. Oversee the daily functions of the office.

FINANCE

1. Maintain the NEWH, Inc. and Chapter financial records.
2. Modify online QuickBooks account for incoming board of directors.
3. Keep an accurate checkbook in QuickBooks for each Chapter and the NEWH, Inc. office via monthly bank statements.
4. Maintain an accurate, up to date chart of accounts
5. Payroll: maintain weekly timesheets, prepare checks, and prepare monthly and quarterly payroll tax returns.
6. Coordinate chapter venue credit card deposits for those banking at California United National Bank.
7. Provide support to the accountant in preparing annual tax returns.
8. Provide support to Chapter Treasurers as needed.
9. Every January work with Chapter Treasurers to establish annual budgets. All budgets to be completed by February 15th.
10. Act as Treasurer for those chapters that do not have one.
11. Annually, check signature cards to make sure the Executive Director’s name is on them, that the NEWH office is the primary mailing address and that chapters maintain two separate accounts
12. Participate in quarterly discipline calls.

Accounts Receivable:

1. Oversee deposits of all money coming into the NEWH, Inc. office through bank by mail.
2. Oversee processing credit card payments.
3. Oversee GoPayment merchant accounts for chapter point of sale transactions.
4. Invoice customers/chapters for amounts due to NEWH, Inc. and monitor aging.

Accounts Payable:

1. Oversee quarterly chapters dues reimbursement
2. Pay bills weekly

INSURANCE

1. Be familiar with three insurance policies (Workmen’s Comp., Errors & Omissions, and General Liability).
2. Coordinate chapters Certificate of Insurance prior to events, securing the General Liability policy (it is frowned upon to have an open bar because NEWH are more liable than having people purchase their own beverages.

Diane is the Membership/Events Director for NEWH, Inc. She is your contact for NEWH chapter event communication, chapter board trainings, membership, and the NEWH website. After graduating from the University of Wisconsin-Eau Claire with a BS degree in Administrative Management, Diane was employed by a Milwaukee consulting firm and worked with an array of nonprofit organizations in resource development, research, and leadership development projects. Diane’s background and involvement with nonprofit organizations in the past brings creativity, resourcefulness, and enthusiasm to NEWH. Diane is married to her husband Dennis, and they have two children: Nathan and Morgan, and furry kid, Rudy. When not at work, Diane  enjoys spending time with family and friends, playing volleyball, watching the weeds grow in her garden, and enjoying the northwoods.

BOARD TRAINING

1. Facilitate in-person and webinar training sessions
2. Provide materials and support for training sessions
3. Coordinate quarterly discipline calls and mandatory training calls for chapter board members and post minutes from the call
4. Maintain NEWH Board of Directors Resources on the NEWH website

CHAPTER MEMBERSHIP

1. Oversee all membership and database activities at NEWH Office
2. Coordinate monthly membership renewal reminders
3. Provide monthly dues reports to chapter boards
4. Maintain current application forms on website

CHAPTER PROGRAMMING SUPPORT

1. Create and/or distribute meeting notices for Chapter events
2. Maintain Calendar of Events on website
3. Create online event registrations/RSVPs and provide training to chapter board member responsible for receiving RSVPs

FUNDRAISING SUPPORT

1. Provide support on all fundraising projects as needed
2. Coordinate online Bid Buy and Give silent auction, including contacting winning bidders, sending winner’s shipping information to donors, and ensuring shipments arrive

NEWH WEBSITE

1. Maintain NEWH Website
2. Post meeting notices, photographs, event registrations, etc. for the chapters
3. Handle the online SQL database
4. Oversee website member logins

CAREER NETWORK

1. Post available positions and resumes on the NEWH website
2. Work with chapters and vendors to maintain an up-to-date industry service

NEWH MAGAZINE

1. Mass distribution of magazine through broadcast email
2. Send out requests for member news
3. Proofing final copy

TopID

1. Gather TopID nominees from chapter
2. Congratulate TopID recipients and request installation images to post on website
3. Post TopID list and images on NEWH website

Nicole is the Scholarship and Education Manager for NEWH, Inc. She is your contact for scholarship, education, CEUs and chapter compliance.  Nicole has previous experience in banking administration and non-profit development, regulations and grants. Nicole is married to Andy, they have (2) children and spends her time with family outdoors, her pets and traveling.

CHAPTER COMPLIANCE

1. Provide support to chapters to maintain local/state compliance for fundraising events
2. Work with registered agent and regulatory agencies to maintain non-profit status and file  documents as needed to maintain compliance
3. Distribute, file and maintain annual Code of Ethics for all board members
4. Attend quarterly discipline calls and mandatory annual webinars for Treasurer, Scholarship and Secretary
5. Complete minutes from all NEWH EC, IBOD and strategic planning meetings

CONTINUING EDUCATION

1. Assist Education Director and Education Committee to develop, prepare and report CEU/Educational offerings
2. Liaison Committee conference calls, trainings and provide overall support to Education Director and Committee

NEWH CHAPTER SCHOLARSHIPS

1. Provide outreach and support to Chapter Scholarship Directors to ensure scholarship duties are followed for compliance and assist with questions
2. Update and distribute chapter scholarship details
3. Liaison quarterly chapter discipline calls and mandatory webinars

NEWH, INC. SCHOLARSHIPS

1. Assist and support VP/Scholarship and Scholarship Director in their role
2. Update scholarship documents, guidelines, procedures and distribute scholarship details
3. Work with sponsors and VP/Scholarship, Scholarship Director to secure scholarship agreements annually for NEWH, Inc. scholarships
4. Prepare, distribute, organize NEWH, Inc. scholarship applications/documents

Julie is your contact for questions regarding online registration, Chapter nominations, and Chapter finances. She is very excited to be a part of such an amazing non-profit organization that supports the Hospitality Industry.  She bring over 15+ years of work experience working under different financial coordinators from retail to government. During those times she has come to appreciate the real meaning of life – Family! NEWH, Inc is all about family and has welcomed Julie with open arms and hopes to continue for many – many – many years!!! Julie balances family, husband Dave, heavenly daughter Lilie, son Brodie, daughter Marlie, and special furry kiddos Stella and Louise, with work and numerous extracurricular activities.

FINANCE SUPPORT

1. Deposit all money coming into the NEWH, Inc. office
2. Record online RSVP/Membership PayPal transactions into QuickBooks
3. Process and record NEWH, Inc. credit card transactions
4. Process and record Chapter credit card transactions
5. Provide any necessary credit card receipts
6. Reimburse Chapter Dues
7. Reconcile PayPal transactions
8. Scan/transmit/reconcile Chapter bank statements to Chapter boards
9. Reconcile online RSVP events and reimburse Chapter

NOMINATIONS

1. Work with Chapter Past Presidents/Committee to complete nomination process
2. Verify nominations / set up online ballot
3. Provide vote results to nominations chair

PROGRAMMING/FUNDRAISING

1. Review online RSVP registration for member/student/non-member status
2. Send updated attendee spreadsheet based on online registration
3. Send invoice if needed for bundled tickets or sponsorship

Kathy joined NEWH in 2008 as a full time office assistant.  Kathy was born and raised in Chicago and has lived most of her life in Illinois. She moved to Wisconsin about 10 years ago. Kathy has many years of experience in administrative office positions in the healthcare, construction, manufacturing, and temporary agency fields. Among Kathy’s duties is handling incoming communication, database management, and other general office duties.  Kathy is married to Kevin and has two grown children, Janine and Jim. She also has four sweet and rambunctious grandsons Cameron, Landon, Logan and James. When not at work, Kathy loves gardening and visiting the botanical gardens, bird watching, craft projects, being Kevin’s sous chef in the kitchen, and keeping in touch with family and friends in Illinois.

ADMINISTRATIVE SERVICES

1. Responsible for answering phones.
2. Provide support to the NEWH, Inc. office, members, potential members, and NEWH, Inc. board members.
3. Update mailing information on database and work with chapters on their mailing lists.
4. Provide chapter rosters to the chapters monthly.
5. Provide chapter support pertaining to any aspects of membership/renewals.
6. Provide all chapter boards a current mailing list for edification periodically during the year.
7. Assist Deputy Director in the shipping of NEWH Tradeshow collateral materials to show site.
8. Save and distribute chapter board minutes to the NEWH, Inc. office for review.
9. Proofing as required.

CHAPTER MEMBERSHIP

1. Welcome all new members.
2. Respond to membership inquiries via the website.
3. Enter membership renewal and dues payment information into the database.
4. Receive and enter e-mail Member Submission Changes into the database.
5. Provide detailed information to Accounts Payable to allow for correct financial categorization.
6. Request approvals from chapters for all new member applications and enter once approved.
7. Update database with new contacts from various lists and publications.
8. Enter scholarship award information into the database.
9. Update database with school updates
10. Compile and send New Member Packets and Badges.

Mary is the Tradeshow/Conference Coordinator for NEWH, Inc. and is your contact for Regional Tradeshows and Leadership Conference. She brings with her 10+ years of administrative, customer service and previous tradeshow experience. Mary was born and raised in central Wisconsin and enjoys traveling, the outdoors, scuba diving, cooking, wineries and time with family and friends.

NEWH TRADESHOW

1. Provide support to Deputy Director
2. Record booth registrations and maintain updates per exhibitor’s request
3. Prepare and distribute attendee show contact spreadsheet to exhibitors
4. Communicate w/show venue and exhibit company for booth orders; electricity, piping, etc.
5. Assist chapter tradeshow chairperson with filling show volunteer schedule
6. Organize exhibitor, attendee, and volunteer name badges
7. Review, request updates and proof collateral materials
8. Prepare and record exhibitor survey after the show
9. Manage show sponsorship and benefits received
10. Assist in accounts payable

NEWH CONFERENCE

1. Provide support to Deputy Director
2. Record attendee registrations and update as requested
3. Monitor sponsor spreadsheet and make sure all benefits received
4. Review collateral items
5. Assist in accounts payable

The big cheese…. Deals with all the mouse droppings.