The return of Broadway shows is a much-anticipated catalyst for New York City tourism's rejuvenation in the fall. Now with a vaccine and mask requirement in place to see plays…

The return of Broadway shows is a much-anticipated catalyst for New York City tourism’s rejuvenation in the fall. Now with a vaccine and mask requirement in place to see plays on the Great White Way, the Big Apple may serve as a model — yet again.
-Tom Lowry

Gross operating profit for U.S. hotels improved to 84% of the comparable 2019 level, according to STR‘s June 2021 monthly P&L data release. Labor costs also rose from the previous…

Gross operating profit for U.S. hotels improved to 84% of the comparable 2019 level, according to STR‘s June 2021 monthly P&L data release. Labor costs also rose from the previous month and in comparison with 2019.

Pebblebrook Hotel Trust Reports Second Quarter 2021 Results

Achieved positive Same-Property Hotel EBITDA of $28.3 million in Q2, led by the CompanyÂ’s resorts and accelerating business transient demand at urban hotels - Same-Property RevPAR rose sequentially by 111%…

Achieved positive Same-Property Hotel EBITDA of $28.3 million in Q2, led by the CompanyÂ’s resorts and accelerating business transient demand at urban hotels – Same-Property RevPAR rose sequentially by 111% from Q1 2021 to Q2 2021

A few months ago, I offered a cautionary outlook for the hospitality talent pipeline as the industry moves through recovery, noting that “hotel companies may not be sufficiently staffed with…

A few months ago, I offered a cautionary outlook for the hospitality talent pipeline as the industry moves through recovery, noting that “hotel companies may not be sufficiently staffed with sales, marketing, and revenue professionals at the property and above-property levels to meet the return – now or in the years ahead.” That was based on insights we collected during a series of academic forums for hospitality deans, directors, and faculty that the HSMAI Foundation hosted this past spring.

CANTON, Ohio--(BUSINESS WIRE)--Hall of Fame Resort and Entertainment Company (NASDAQ: HOFV, HOFVW), the only resort, entertainment and media company centered around the power of professional football, will release its second…

CANTON, Ohio–(BUSINESS WIRE)–Hall of Fame Resort and Entertainment Company (NASDAQ: HOFV, HOFVW), the only resort, entertainment and media company centered around the power of professional football, will release its second quarter fiscal 2021 results…

The Hospitality Sales and Marketing Association International (HSMAI) and TrustYou present Do You Know Your Guests?, a new white paper that discusses how the pandemic changed guest behavior, including how…

The Hospitality Sales and Marketing Association International (HSMAI) and TrustYou present Do You Know Your Guests?, a new white paper that discusses how the pandemic changed guest behavior, including how they travel and what they expect from hotels…

Transcreation Makes for Better Hospitality

Ni hao? Namasté! Mingalabar! Kamusta! Hola! Ciao! Hospitality is everything about making someone feel welcome and nothing does that better than greeting them in their own language. Not only does…

Ni hao? Namasté! Mingalabar! Kamusta! Hola! Ciao! Hospitality is everything about making someone feel welcome and nothing does that better than greeting them in their own language. Not only does it immediately put one at ease, it goes beyond th…

Eventually, Google's new Tickets feature may turn out to be one of the most important developments in a long time for the tours and activities sector. Google will certainly move…

Eventually, Google’s new Tickets feature may turn out to be one of the most important developments in a long time for the tours and activities sector. Google will certainly move to monetize the feature with paid ads, and it will ultimately expand to tours, and other products, too.
-Dennis Schaal

In this video, CrowdRiff CEO Dan Holowack sits down with Skift President Carolyn Kremins to discuss how user-generated visual stories created by locals, visitors, and partners can be used for…

In this video, CrowdRiff CEO Dan Holowack sits down with Skift President Carolyn Kremins to discuss how user-generated visual stories created by locals, visitors, and partners can be used for destination storytelling to drive recovery as travel returns.

Trivago is stepping into an arena where many companies before it have failed, namely travel inspiration presented considerably before people would be ready to book. If it succeeds, Trivago would…

Trivago is stepping into an arena where many companies before it have failed, namely travel inspiration presented considerably before people would be ready to book. If it succeeds, Trivago would be breaking relatively new ground among metasearch competitors.
-Dennis Schaal